About Monthly BOX delivery
Monthly BOXは、お申し込みから約3～4週間でお届けします。
Shopping guide menu
1.お届けは月に1回
Monthly BOX is based on "delivery once a month" and provides you with different collection modes.
お届けは、通常ご注文から約3～4週間でお届けいたしますが、お品ぞろえ状況により早くお届けできる場合がございます。また、会員さまメニューの「お申し込み状況・購入履歴」で状況を確認することができます。
お申し込みは、毎月のご注文締切日までにお申し込みください。
（お届け時期は、お品ぞろえ状況により多少前後する場合がございます。）
→会員さまメニュー「お申し込み状況・購入履歴」はこちら （要ログイン）
2.Countries/Regions available for delivery
Listed in the link below along with shipping fee.
→ Click here for "Handling fee (including shipping fee)"
3. Update the shipping address
You can update it from "Member information/update".
→ Click here for "Member information/update" in "My Page" (login required)
4. Notification
- 日本国内とは異なり自動的に「継続」してお届けはいたしません。毎月、あらためてご注文ください。
- 予約商品は数字の回数だけお届けします。
- The products will be sent from Japan. There is an Overseas Shipping and Handling Fee.
- Delivery is by DHL, EMS only as determined by region. EMS is for shipment to China only.
- Delivery date and time may not be designated, and no contact ahead of time.
- For parcel delivery, courier companies such as DHL may contact you at your registered phone number or email address. ※The monthly order of Collection website cannot be split into multiple shipments.
- Although Japanese, English, and Chinese are available on the website and for Customer Service, catalogs and other printed matters are in Japanese only (partly written in English and Chinese remarks depending on the shipping destination). ※However, invoices (import and export documents) are only in English.