About Express BOX & Pre-order Payment

Payment is settled in Japanese yen (JP¥).
(For currency payment terms, exchange rates, etc. are set forward by the payment institutions or credit card issuing company.)

3 types of payment: Credit card, Alipay, or PayPal. (One-time payment only).

Once the amount has been determined, we will bill your credit card company.
(Example: Order amount -Sold out amount - discount amount + overseas shipping fee)

If the product is Sold out /out of stock, we will cancel the credit card authorization and settle the payment for the delivered product.

■3D Secure (identity authentication service)■
To ensure a safe and secure shopping experience, FELISSIMO will be implementing 3D Secure (identity authentication service) from April 2025 to further improve the security of online payments. For more information, click here

The overseas shipping and handling fees will be deducted from your payment system account when you place an order.

If the product is sold out, reimbursement will be made to your payment account.